Connect to the systems your business already runs on
Bring customer data, knowledge, workflows and actions together across your existing technology stack through integrations, APIs and MCP.
Bring customer data, knowledge, workflows and actions together across your existing technology stack through integrations, APIs and MCP.
ALi is designed to work across the systems your teams already rely on, so context, knowledge and actions stay connected in one customer conversation rather than fragmented across tools.
Integration quality determines whether a conversation flows or stalls. Each step draws on the same connected systems.
Bring in customer, account and operational data from connected systems as part of the conversation.
Source: CRMTrigger workflows and system actions through governed integrations rather than manual handoffs.
Status: CompletedThe result returns directly into the conversation, with no separate handoff required.
Same conversationAugmented Labs supports integrations, APIs and MCP so ALi can connect to the systems, data and workflows your business already runs, rather than requiring a closed or proprietary approach.
Every integration operates within permissions and deployment controls, so access to data and actions stays aligned with your organization's policies. Connection does not mean unrestricted access.
See how access, data handling and governance are designed across the platform.
Explore Trust & SecurityIntegrations are the connective fabric that make the rest of the platform work together in one conversation.
Connected systems become steps and actions inside governed workflows.
Explore WorkflowsBring approved enterprise information into the same customer interaction.
Explore KnowledgeGive human agents access to the same connected context and next actions.
Explore Agent AssistKeep access, data and actions governed across connected systems.
Explore Trust & SecuritySee how ALi works across the systems your business already uses.
Get startedExperience a live conversational agent.